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Shipping Policy

Shipping Costs: 

All items shipped from WunderCarParts ship UPS or FedEx ground for free to the Lower 48 States.*  Some items that are overweight, larger than normal, or special order, may incur additional freight charges.  We strive to maintain accurate rates on our website, but at times, certain products will have modified freight, and will incur other charges, if this occurs, WunderCarParts will contact you to discuss the differences in costs or arrange a different shipping method if possible.

 *Excludes: Alaska/Hawaii, US Protectorates, APO/FPO, PO Box 

Signature Requirement: 

Most of our items are shipped “Signature required”, requiring an adult to sign for the package upon delivery.  If a shipment is refused or non-deliverable and is returned to us, the customer will be responsible for any re-delivery charges and restocking fees.  WunderCarParts is not responsible for addresses deemed undeliverable or packages redirected for pick-up at an alternate location by the carrier.  

UPS and FedEx maintain the option to REQUIRE a signature at the time of delivery, regardless of the recipient’s request to leave the package at the door.  We make every effort to ship as requested by the customer, but the carrier reserves the right (as the responsible party) to make any changes based on the value of the shipment or other liability considerations.

International Shipping: 

We do not ship internationally at this time. However, you can purchase from our ebay store and use ebay global shipping. 

Ebay Store Ink: https://www.ebay.com/str/wundercarparts 

Backorders or Shipment Delays: 

If an item is inadvertently backordered, or must be drop shipped from a manufacturer, we will notify you via email or phone call once our warehouse notifies us.  Please make sure we have a valid Email and Phone Number for you.  

Some items are special order or come directly from the manufacturer.  Delays in processing times or shipping can occur for these items.  Your patience is appreciated. 

Periodically, a part may be discontinued or temporarily unavailable that is listed on our website due to changes or production issues by the Manufacturer.  We make every attempt to maintain current information and stock levels, but are not responsible for any manufacturing delays. 

Potential Shipping Issues: 

Some States have specific regulations concerning aftermarket performance products.  Due to this, orders placed to those States may not be shipped out.  You will be contacted by WunderCarParts if this is the case. 

Unfortunately, we live in the era of people stealing packages off of doorsteps.  WunderCarParts is not responsible for lost or stolen items when they are shown as "delivered" by the freight carrier.  If you live in an area that is not "safe" to leave a package on a doorstep, please utilize the FedEx Delivery Manager or UPS My Choice System which are free services by both companies, allowing you to manage your delivery times, and see exactly where your package is at. 

Once an order is placed, WunderCarParts is unable to make changes to a Delivery Address.  If you are needing a delivery address changed on an order that has been placed, there will be up to a $30.00 Re-Direct fee assessed by FedEx or UPS.

 

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